Decided to pay a visit to the newly opened mall: Paradigm Mall in Kelana Jaya.
At first glance, the design looked nice. You frequently get a ‘multi-storey’ view.
The shops selection seemed quite OK. The mix of “expensive” with “not so expensive” outlets seemed quite reasonable. The management did a good job there.
When you were upstairs, sometimes you get a nice view looking down, like this:
The restaurants were really crowded yesterday.
I didn’t really know why this shop seemed to be able to pull in such a large crowd. Won’t they get tired waiting for their dinner?
So how was the experience visiting this mall?
I would agree with those who left comments in Paradigm Mall Facebook page:
The mall was simply not ready for its opening!
1) The car park was the thing that would give you the mall’s first impression. First impression was: Fail!
When you get down to level B1, on most days it would be full. We proceeded to level B2. Here, the nightmare would start.
You would think that any parking lot available would be good. Sorry to disappoint you. No. There was a whole area of parking lots where there would be no access to the lift / staircase to the mall. You need to walk a long distance to get to the proper lift.
2) There were very limited escalators / lift with the access to the mall. You really would need to search for them! Once you located your lift, there were a real lengthy wait for the lift to come to you. Almost felt as long as we were waiting for the planet to align itself to the sun at a proper angle!
3) After we entered the lift, immediately we felt there was something not quite right with its ventilation. Suffocation was on our mind!
4) Finally, we reached our destination: The Mall proper. This was the time we realised why we had to wait for the lift: The mall was split into too many levels! What was UG? CC ? Huh? Ever heard of such level?
5) When we reached the Popular Bookstore, to our horror, we found out that there was very poor signal for our Maxis mobile phone. Could you imagine in the era when every kid was bringing his/her Ipad/Samsung Galaxy, and we proudly talked about 300 friends on Facebook for each of us, there was still poor reception area within a modern shopping complex? We simply could not make a call, nor received any call. We tried in vain, walking around like idiots, through various shops in that area. The signal was simply too poor! I should probably point out that for the whole level B2, there wasn’t any signal either! Digital age, eh? Paradigm mall, eh?
6) When we decided to leave the mall, it hit us that the nightmare wasn’t over. We took one of the lift bomba down to level B2. Would you believe that the door of the lift was still being held up by wooden frame which was flimsily held together by some tapes? That was 10 days after the mall’s opening?
7) When we were driving from level B2 for the exit, we were driving around in circles! There just weren’t enough signage around. Adding salt to the wound, the ramp leading from B2 to B1 was … puny! The ramp reminded us of? Jaya Supermarket in Section 14. Yes! Those buildings built more than 30 years ago! Who would think that modern building done in 2012 would have such close resemblance? Not in a good way, mind you.
8 ) When we followed the ‘keluar’ signs, there was even this ridiculous corner. Yes. Ridiculous. It wasn’t built with a car passing through, I guessed. I need to reverse my car in order to navigate this corner properly! Who designed such poor passage? I wasn’t even driving any big car! And yes, the car following me had to do similar manoeuvre to get through. By this time, I have totally lost hope. The Paradigm Mall certainly was not a welcoming place, at least for us.
If you are thinking of going to this place, I sincerely hope that you will have better luck. Let’s face it. Within 20 minutes of driving, we have a choice of:
1) IPC / Ikea
2) Tesco Mutiara
4) 1 Utama
5) Midvally Megamall
6) Tropicana City Mall
And that’s not including smaller outlets like:
7) Jaya 33
8 ) Jaya 1
9) Sunway Giza
Even much smaller buildings like Square 32 has much better car park!
Don’t torture yourself.